The Travel Counselor role will provide world class customer service to Premium credit card members by providing travel information, booking reservations, educating on company websites, and providing ticketing services. Call volume will consist of new air, car and hotel (ACH) reservations and servicing of existing ACH reservations. This position has the potential to impact card retention and card spend in the Premium product lines.
TELUS recognizes and embraces the importance of values in our ever-changing workplace. To be successful, all applicants must demonstrate behaviors that are reflective of our values:
At TELUS, we are committed to diversity and equitable access to employment opportunities based on ability.